As a university master student you must have been a


As a university master student, you must have been a customer of at least one college admission and evaluation process. Assume a college is trying to use the DMAIC six sigma model to evaluate and improve its admission service. (1) List all the assumptions and Develop the dashboard for their six sigma project. (2) Give operational definition of their CTQs. Which variables and/or attributes should they measure to evaluate their current performance? (3) Develop their measurement plan, including when, where, who, how and what to measure. , identify the high-risk Xs for at least two CTQs using FMEA. List all the necessary assumptions.

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Operation Management: As a university master student you must have been a
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