As a PC support technician for a small organization, it's your job to support the PC's, the small network, and the users. One of your coworkers, Jason, comes to you in a panic. His Windows XP system won't boot, and he has lots of important data files on several locations on the drive. He has no idea in which folder some of the files are located. Besides the applications data he's currently working on, he's especially concerned about losing e-mail addresses, e-mail, and his Internet Explorer Favorites links.
After trying everything you know about recovering Windows XP, you conclude that the OS is corrupted beyond repair. Based on what you have learned in this chapter, list the steps you would take to reinstall Windows XP and recover all the data that Jason needs.