1. Acme Global provides its employees with performance appraisals. Twice a year, each employee sits down with the employee's supervisor for feedback and goal setting. Acme Global is developing its employees through ________.
A. formal education
B. informal education
C. experience
D. employee assessment
E. alternative assessment
2. In step one of the training process, we conduct a _________ to determine what training is necessary to improve performance.
A. quarterly audit
B. return on investment
C. needs assessment
D. training audit
E. metrics analysis
3. Lower output typically occurs in what career stage?
A. Exploration
B. Administration
C. Establishment
D. Disengagement
E. Maintenance
4. As a new employee at Acme Global, Frederick just spent the morning learning about the organization's policies and procedures. He went to lunch with his new coworkers and spent the afternoon filling out forms with the human resource department. What Frederick experienced was ________.
A. development
B. orientation
C. training
D. remediation
E. mentoring
5. All of the following except one can negatively affect willingness to participate in training. Which one does not?
A. They feel the training is being done for political reasons
B. The trainee feels no need to learn new processes
C. They don't see a relationship between the training and their job
D. Support from family and coworkers
E. Current methods and processes are sufficient
6. are noncognitive assessments.
A. Skills tests
B. IQ tests
C. Typing tests
D. Personality tests
E. Writing tests
7.How can a doctor be tested in a complicated physical surgery without risking the loss of an actual patient?
A. Through assessment centers
B. Through cognitive testing
C. Through simulations
D. Through integrity tests
E. Through work samples
8. Learning gives us ________________ that an individual has learned something because they changed the way they act.
A. tactile exposure
B. precedence
C. visible evidence
D. application
E. determination
9. Which of the following training methods would be most appropriate for teaching technical skills?
A. Job Rotation
B. Cases
C. Behavior Modeling
D. Role-playing
E. Interactive Videos
10. Continuing to advance and becoming a coach or mentor typically occurs in what career stage?
A. Disengagement
B. Administration
C. Maintenance
D. Exploration
E. Establishment
11. drug testing is performed on every employee at a specific time, for example, after a conditional job offer has been made.
A. Ability
B. Serial
C. Meticulous
D. Random
E. Universal