1-As a future manager, why will it be important to engage in systems thinking?
A-Because a successful manager keeps in mind that an organization's operations must work together through the entire process of creating their product or service
B-Because a successful manager is able to troubleshoot technical issues in the information systems used by his or her department
C-Because a successful manager knows that without information systems it's not possible to create their product or service
D-Because a successful manager knows how to program the systems needed by his or her department
2-Why is understanding the Information Age and technology so important in the business world?
A-These days everyone needs to be a technical expert
B-Only technical positions are financially lucrative
C-Technology can be utilized to support and innovate businesses in every industry
D-Small businesses must utilize complex information systems in order to operate
3-MIS can add value to both primary activities and support activities in the value chain. Which of the following is not an example of a company adding value by the use of MIS in a primary activity?
A-A system for the sales and marketing departments to track specific sales targets and follow up processes
B-Royal Crest Dairy using their custom order and delivery system through an easily accessible Web portal for the customer to track delivery status
C-Scottrade Corp. creating an online system for employees to track paychecks, benefits, wellness rewards program, and other employee benefit items
D-An easy electronic survey, similar to the survey monkey, to be sent to the customer right after a service was completed
4-A SWOT analysis examines an organization’s helpful and harmful internal and external influences to see how they play into its business strategy. You own a local gym and a government mandate announces that gym memberships will now be covered by health insurance plans. The new gym membership coverage would fall under what category in the SWOT?
A-Strengths
B-Weaknesses
C-Opportunities
D-Threats
5-How do information systems help organizations?
A-Information systems support the integration of functionalities in an organization to achieve a goal.
B-Information systems support the individual functions within an organizations’ departments.
C-Information systems store and organize data to be utilized across an entire organization.
D-All of these are ways that information systems help organizations.