Helga Godel, a German citizen, placed an order for certainsoft ware items from Pascal Enterprises, a French firm. On the same day, she o r- dered a silverware set from Silverwings Ltd., an Austrian company.
When Godel received the package from Pascal, she u n wrapped the software and a t tempted to download the program into her computer. When she accessed the program, however, she found that though the program worked well, it was not what she had expected. Later that day, she received the silverware set. Again she was dissatisfied, this time with the quality of the product.
As a European e-consumer, what rights does Godel have under the EU Directive on the Protection of Consumers in Respect of Distance Contracts? Explain.