Are you interested in including an arbitration clause in


1. You are the CEO of a large publicly traded company. You are negotiating several contracts with foreign governments in Vietnam, India, and Brazil to provide hardware and software to government agencies. Are you interested in including an arbitration clause in the contract? Why? Assess what other alternatives you have.

2. Using an organization with which you are familiar, describe the role of the most senior IS professional. Is that person a strategist or an operational manager?

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Operation Management: Are you interested in including an arbitration clause in
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