1. Are some sources of resistance to change more "rational" (that is, more justifiable) than others? When might a little inertia (or even a lot) be a good thing?
2. Organizational development is a vehicle for change in organizations. In many organizations, however, organizational development itself represents a change. What kind of unfreezing might be needed to ensure success when organizational development techniques are instituted?
3. What two primary factors might cause a decline in an organization? What are some possible ways that management could respond to the decline?