Approaches to improve communications without abandoning mail


It seems common in many of today's workplaces that people don't actually talk to one another frequently. We rely on e-mail, or the even less rich communication channel of text messaging. The benefits of moving lots of information quickly around an organization and between individuals are real. However, people can too frequently "hide behind" their computers and send messages electronically that they might otherwise censor or re-think in face-to-face communication. What approaches would you recommendimplement as a new manager taking over an organization to improve communications without abandoning the use of e-mail?

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Operation Management: Approaches to improve communications without abandoning mail
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