Question 1: Apply strategies for Designing and Producing Products and Services.
Question 2: Apply Total Quality Management principles that identify and satisfy customer needs.
Question 3: Make Process and Capacity Design decisions along with process options for products and services.
Question 4: Select optimal facility Locations for both manufacturing and service organizations.
Question 5: Select effective and efficient Layout strategies that will meet the firm's competitive requirements.
Question 6: Create a Human Resource strategy to manage labor and design jobs.