Answer the following questions from the textbook in a Word document. Your answers should be about one to two paragraphs per question. You can find a grading rubric located in Doc Sharing.
1. What is the relationship between demand management, order management, and customer service?
2. Discuss the three basic demand forecasting models.
3. Describe some of the key issues associated with measuring customer service?
4. What are the three general functions of packaging? How might they come into conflict?
5. Of the 10 materials handling principles discussed in the chapter, which two are most surprising to you? Why?