Answer the following questions about Universal Studios' business practices:
1. Does the organization operate in a non-union or union environment?
2. Does the organization integrate technology into its operations? If so, give examples.
3. Does the organization offer any alternative work arrangements to its employees, such as flextime?
4. Which methods does the organization use to recruit its candidates?
5. What are the steps in a strategic market-planning process?
6. What are the stages in the lifecycle of the products or services, and what is the primary marketing method utilized? Is the organization currently effective in these methods, or would you like to advise an alternative method?
7. What all quality control measures, such as six-sigma and total quality management, does the organization implement? How have these measures helped in improving the quality of goods and services offered by the organization?