Assignment:
A burger joint experiences demand at the rate of 150 customers/hr in its peak lunch time rush hour. They have the capacity based on their equipment and labor force to serve only 140 customers/hr. However, the quality of their burgers starts to decline if they exceed serving 120 customers/hr.
A) What is their peak hour utilization not taking into account their quality issues?
B) What is their peak hour utilization defined based on their best operating level?
Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.