Assignment: Total Quality Management
Total quality management (TQM) consists of organization-wide efforts to install and make permanent a climate in which an organization continuously improves its ability to deliver high-quality products and services to customers. While there is no widely agreed-upon approach, TQM efforts typically draw heavily on the previously developed tools and techniques of quality control.
Conduct your own research and discuss with the group the following:
1. Why is TQM important in organizations?
2. What are key principles of quality management?
3. What is Total Quality Improvement?
4. What is time quality management?
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length
References: Reid, R.D., and Sanders, N. (2016). Operations management. 6th ed. Wiley. ISBN: 978-1118.