Case Study : How you do manage Conflicting Needs and goals
Questions for Analysis
1. Analyze this situation. Where are the most likely sources of conflict? What do you predict will be the outcome of the committee's next meeting? What does the group need from its members in order to be successful?
2. This chapter discussed the importance of es-tablishing mutuality of concern. Use a rating scale, from 1 to 10-10 being high concern for the group's task and 1 being low-to rate the level of concern of each of the characters in this case study. Does this help you identify potential conflicts?
3. Using Maslow's and Schutz's categories of inter-personal needs, identify the dominant needs of each of these individuals. What are their motiva-tions for being in this group? How compatible are their individual goals with the group's goal? Which of these committee members do you ex-pect to be most troublesome? Why?
4. If you were a member of this group, what suggestions would you make at your first meeting?