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Analyze these data using a control chart that would provide

The manager for a regional taxi service wants to construct a control chart for determining whether the 10-drivers are under control with regard to the number of complaints filed. Accordingly, he sampled 100 rides from last year for each driver, with the following results:

Driver Number of Complaints

A 6

B 13

C 17

D 12

E 18

F 7

G 18

H 9

I 14

J 13

Analyze these data using a control chart that would provide for a 95% confidence interval, identifying the control limits and drivers, if any, that are outside the control limits.

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Operation Management: Analyze these data using a control chart that would provide

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