Assignment:
Dargeangrix Business Scenario
DargeanGrix, Inc. is a fictitious international venture capitalist (VC) organization in a niche product development market. The organization is very successful and has reported annual revenue averages of $250Mover the past seven years. A key element to their success is the warm relationships they build with their clients and prospects.
DargeanGrix relies heavily on video conferencing and telepresence equipment for conference calls with potential entrepreneurial investment opportunities worldwide, and for managing their portfolio of current entrepreneur client investments. The goals for using the technology are to create a close facsimile of face-to-face interaction to facilitate open communication, enable relationship nurturing, and foster a sense of camaraderie among the team members while reducing both the stress and the costs of domestic and international travel.
Company Details:
- 500 combined domestic and international employees.
- 10 offices in 10 states.
- 250 remote employees and 250 on-site employees.
- Two overseas locations, each has 50 employees.
Current Issues:
- A mishmash of technology is used for videoconference tools in the current environment.
- There is wasted meeting time when troubleshooting frequent issues with the disparate and often quirky video technology.
- The cost of maintenance for the aging video equipment is rising.
- Video calls are often full of dropouts and delays and have poor audio quality.
- Customer and employee satisfaction with video calls is low as the equipment is not reliable and the video experience is poor.
- Issues with equipment and call quality means time spent in video meetings is not productive, making the experience stressful and frustrating for those attending the video calls.
- Dissatisfaction with video calls has increased travel costs
DargeanGrix's Long Term Goals
- Reduce maintenance costs.
- Reduce travel time and associated costs.
- Reduce client and employee call frustration.
- Provide a great client experience on every call.
- Increase call productivity and effectiveness.
- Increase bottom line.
In your paper include the following sections:
Executive Summary: Provide an overview of the proposal contents.
Problem Summary: Explain the problem(s) that DargeanGrix faces, including intangible costs and why the company must address the issue(s). Need Assignment Help?
Intangible Costs of the Problem:
- Analyze the tangible and intangible costs associated with the problem(s) identified above.
- Include a table to provide a visual representation of your analysis.
- Proposed solution
- Evaluate how the solution addresses DargeanGrix's issue(s).
- Include a cost and benefit analysis for your proposal.
- Include a table to provide a visual representation of the information.
- Justify how the solution addresses ethical concerns and is socially responsible toward the wider community (e.g., green technology, inclusion, diversity).
Rationale:
- Explain how you will take the lead in championing the changes.
- Explain how the solution could benefit the organization, the clients, and the community.
Summary and Conclusion(s)
- Provide a clear recap of the proposal and your recommendations and conclusions.
The Innovative Technology Solution Proposal final paper:
- Must be 11 to 12 double-spaced pages in length (not including title and references pages) and formatted APA
- Must utilize academic voice.
- Must include an Executive overview and conclusion paragraph.
- Your introduction paragraph needs to start with an executive statement that indicates the purpose of your proposal.
- Must use at least 5 credible sources