Prepare an ‘integrated' analysis of the above two business situations? How are the two similar/different? How do DONNER and EIIC compete in their markets? What businesses are they in? Do they produce ‘goods' or ‘services'? Are they ‘Factory' or ‘Service ‘Operations??? Job Shops or Production Lines or? Who is their customer? What problem do they solve for the customer? How well are they doing?
Analyze and discuss the key managerial, organizational, operations, and strategic problems and choices at each. How are they ‘organized' to execute their operating system? What are the most important short-term operations actions to take? What should EIIC and DONNER management do over the long term to position their companies for further growth and success? (Hint: For each case; Map the process.
Analyze the layout/organization of resources. Calculate cycle time & Lead time & capacity and productivity? Where are the bottlenecks? What are the causes of the bottlenecks?)