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Analyze the impact of customer returns on a business and

Assignment

1)"Strategic Customer Management" Please respond to the following:

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Analyze the impact of customer returns on a business and suggest different alternatives the business can take along with the possible impact of those actions.

• Generatethree best practices that would apply to cross-functional CRM teams

2)"Learning About Customers and Markets" Please respond to the following:

• Determine the benefits of using standardized information services as an alternative to special research studies for tracking the performance of a new product of your choice.

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Business Economics: Analyze the impact of customer returns on a business and

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