Assignment
Discuss one project where you used a problem-solving approach to address what turned out to be common-cause variation, or where you used a process improvement approach to deal with a special cause.
If you do not have a personal experience that echoes either of these situations, you may use the Internet to search for a case that reflects either of these situations.
Examples:
• one's personal investment strategy since 2008
• reducing waiting times at the local hospital or emergency room
• reducing difficulties trying to connect to a Wi-Fi Internet provider
Answer the following questions in the space provided below:
1. Describe the experience in the project.
2. What were the solutions used to address the problem?
3. Was the case you described a special-cause or common-cause?
4. Do you feel the solution or approach used appropriate for the cause?
5. What would you do if you could do it again?
6. What conclusions can you draw from the problem-solving or process-improvement techniques?
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.