Analyze the components of a value added service delivery


1. Analyze the components of a value added service delivery system and explain why this type of system is critical for long term system sustainability.

2. Now that many businesses have upgraded to an online platform, are paper catalogs a thing of the past? Class let's look at this from both sides of the table, both the consumer and the manager. Would you rather have an online or a paper catalog? What are the advantages and disadvantages of each.

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Operation Management: Analyze the components of a value added service delivery
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