Analyze the case study for this assignment (Case Study 1 on page 397 of Organizational Change). Based on your analysis, write a 4-5 page report to Terry O'Reilly in which you provide your analysis and recommendations. Note: review the assignment rubric (below) to understand clearly the criteria for this assignment. In this report, include the following:
- Describe the environmental influences (e.g. the PESTEs) that appear to be affecting this organization.
- Describe what has gone wrong over the last 3 months.
- Diagnose what needs to be changed in the organization, including:
- All relevant environmental drivers
- The organization's history and strategy
- The organization's input factors, strategy, and outputs
- A detailed visual model of the organization
- Draft a relevant change vision statement for the changes that will take place.
- Create a plan of action for implementing the change. This plan of action should include:
- Objectives
- Actions to be taken
- Sequence of actions
- Milestones for completion.
- Resources needed to complete the plan
- Potential issues that may arise during implementation
- A plan for managing the recipients of change
- Create a plan for measuring the change you are recommending, including:
- Measures that are linked to the objectives of the change
- A balanced scorecard outlining the measures
- A description of how and when the measures will be implemented