Read the Case "Island Shades"
1. Analyze Terry's goal and plan based on the concepts you learned in this chapter. Are there additional key performance areas that Terry could identify for action? Is her goal realistic?
2. Do you agree with Terry's view that Island Shades will be successful? Why or why not?
3. Would you recommend any changes or modifications to her goal or plan? Discuss.
4. Present a summary of your analysis and recommendations to this case study.