Homework: Using the Confrontation Model
In this Homework, you will use the Confrontation Model, outlined by Scott & Turner (2010), to address a communication problem you are encountering. The Confrontation Model features 10 steps, which take you through making an opening statement, interacting with a partner, and determining a resolution.
To prepare for this Homework, pay particular attention to the following Learning Resource:
Scott, S., & Turner, J. S. (2010). Confrontation model of conversation provides tools to discuss and resolve tough issues. Journal of Staff Development, 31(5), 63-64. "See pdf"
To complete your Homework, compose a cohesive document that addresses the following:
A. Analyze a challenging communication issue that you are currently facing using the Confrontation Model to address the challenging situation.
B. Conduct a challenging conversation in which you apply strategies to avoid a negative coaching situation and promote a positive coaching situation.
C. Analyze your conversation with the individual, with special focus on how you:
a. Applied at least two communication strategies to avoid a negative coaching situation.
b. Applied at least two communication strategies to promote a positive coaching situation.
Format your homework according to the give formatting requirements:
a. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
b. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.
c. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.