Discussion of two or three critical incidents that occurred during the planning of the event, and explanation of how these were (or were not) resolved, with analysis of individual and team management skills used justified with academic literature
First Problem : Time management
– Time for decoration the venue is not enough
– Need more decoration
Solution : find more the number of volunteer / find more sponsor because we need money to buy more decorations etc
Second Problem : the number of attendees is lower than expectation(expect 100 but attendees came 46 even We sold 81 tickets: 32 online, 37 paper tickets before the event, 12 on the door.)
Solution : need more advertising , create more activities in event to make it more interesting etc
Third Problem : temperature in the venue too clod
Solution : we can’t solve in this time, However, we can complain to venue about this problem etc
Quality Management Theory and Practice : approximately 1000 words
Discussion on the possible methods of evaluating the event project delivery.
To include identification of key performance indicators
Include how event quality, including audience satisfaction and service delivery, was and could be measured in future, along with possible uses of any data generated as a result.
Refer to relevant academic sources of literature and/or data in order to support your discussion.
– what the good music event should have by using theories
– we can talk about unexpected respond from audiences in this event for example we expect profit from auction about 300 in this event but we got 461 pounds which more that our expectation
Conclusion: approximately 240 words