1. You share a cab ride with your company's CEO and he talks enthusiastically about the _, that can be achieved when the subsystems of the organization are managed to contribute more than the sum of their parts A. Contigency View B. Synergy C. System Thinking D. Total quality management.
2. An organization has distinct elements, and these elements interact in ever changing-ways. _the ability to analyze both elements and their interactions. A. Systems thinking B. The contingency view C. Total quality management.