1. An example of a firm leveraging their competitive advantage would be when Subway Sandwich shops introduced their breakfast sandwich menu. T/F
2. The benefit of performing a process flow chart is two-fold: to layout a process documenting, and to find the issues or inefficiencies within a process or function. T/F
3. An elevator algorithm is an example of a pooled queue. T/F
4. Firms with variable capacity are best suited to execute yield management in their services T/F
Could you please be kind enough and answer these questions by True or False? Thank you so much for reading this and have a good one.