An average of 100 customers arrives each hour at the gotham, Operation Management

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An average of 100 customers arrives each hour at the gotham

Question: An average of 100 customers arrives each hour at the Gotham City Bank. The average service time for each customer is 1 minute. Service times and interarrival times are exponential. The manager wants to ensure that no more than 1% of all customers will have to wait in line for more than 5 minutes. If the bank follows the policy of having all customers join a single line, how many tellers must the bank hire?

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Operation Management: An average of 100 customers arrives each hour at the gotham

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Operation Management: An average of 100 customers arrives each hour at the gotham

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