An appropriate intervention has to be inclusive of the


An appropriate intervention has to be inclusive of the concerns of the people within the organization. It may fail to capture all of them, but should at least capture the crucial ones. As an HR practitioner, you would consider the behavior of the individuals, the current performance level and the targeted behavior. One then selects the intervention that positively changes the behavior, improves the performance level and achieves the target set. This would then be implemented within the organization and evaluated from time to time for its effectiveness. In evaluating if the process is working or not, one looks at the end results of the factors like performance level and even change in behavior. From these, the HR practitioner can instill necessary interventions to remedy the situation.

What type of intervention might you want to assess behavior change? How might you go about doing that?

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Operation Management: An appropriate intervention has to be inclusive of the
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