An administrative secretary making arrangements for a


Neutral Letter Practice, M-Global Context: Response to Request for Information

As reservations clerk for the Archview Inn in St. Louis, you just received a letter from Jerald Pelletier, an administrative secretary making arrangements for a meeting of M-Global managers from around the country. The group is consider- ing holding its quarterly meeting in St. Louis in six months. Pelletier has asked you to send some brief information on hotel rates, conference facilities (meeting rooms), and avail- ability. Send him some room rates for double and single rooms, and let him know that you have four conference rooms to rent out at $75 each per day. Also, tell him that at this time, the hotel rooms and conference rooms are avail- able for the three days he mentioned.

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Operation Management: An administrative secretary making arrangements for a
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