It’s simple; or is it? We live in a diverse world. When we think of diversity, some differences that come to mind are age, sex, race, ethnicity, disability, national origin, and religion. Diversity enhances the effectiveness of work groups. Also, diverse thinking can be a dynamic that leads to misunderstandings and conflict based on stereotypes and assumptions. Share your thoughts about the impact of diversity within organizations. Also, explain the difference between surface and deep-level diversity and how an understanding of these two concepts can be used to improve group performance.