Delicious Foods LLC, a 15-year-old fast food company has a production factory in Geneva. They require meat and produce including fruits and vegetables as raw materials. Procurement is done through local suppliers, at each location. Transportation is done by a third-party service provider, who does not value the preservation of perishables. Almost, hence, 35% of the materials are lost due to improper storage, temperature control, etc. There is also a growing concern regarding their delayed deliveries.
Though the customers love the product, the company struggles with timely delivery and improper packing, which does not preserve products for long, with shelf life of only about 6 hrs., if not kept under temperature controlled conditions. Though the company has over 15 distributors there is no coordination or centralization. The information systems are primitive, and are steadily losing customers to growing competitors. You are appointed as a logistics consultant. You are required to put forward your suggestions with regards to improving any 3 of the following:
- Logistical Information system
- Purchasing and distribution system
- Storage, handling and packaging
- Alternative transportation