After reflecting on what you have learned and how you have benefited by taking AB221 Customer Service, write a minimum one-page response to the questions below. Make sure to address the critical elements so you will be successful in completing this assignment.
1. Reflect and describe which key concepts and topics in this course have made you a stronger candidate to enter the business world.
2. Discuss how this course has affected you in your professional development as a student and as a person as well as encouraging you on your academic path.