1. If you ask your friend to carry out a task for you as a favour and he does it carelessly, you cannot bring an action against him for breach of contract. Why?
2. After reading Vodaphone’s strategic report from 2017, critically evaluate its strategy in relation to the key drivers of change in the communications industry?
3. You have just been promoted to the head of your present organization that you work for. Your organization has identified “QUALITY” and “FOCUS ON THE CUSTOMER” as the number one priorities. Based on that, what types of leadership/employee behaviors would you expect to see to make this successful? Also identify how you would know they were the correct behaviors. Please be specific in your responses.