Problem:
A small bank is seeking your expertise to help automate its operations. The bank has about 12,000 employees. The bank intends to upgrade its computers and desktop operating systems as well as some business applications.
Develop a business case that details the benefits advantages of automating the business.
- Would the employees be more productive? Why or why not?
- How would you estimate the benefits of automating the business versus the investment cost? Give a specific example.