Addressing the empathy deficit is good business


Assignment task: Addressing the empathy deficit is good business. New research from Catalyst highlights the negative impact unempathetic leadership can have: 61% of people surveyed with highly empathic senior leaders report often or always being innovative at work compared to only 13% of those with less empathic senior leaders. Meanwhile, 76% of people surveyed with highly empathic senior leaders report often or always feeling engaged, compared to only 32% of those with less empathic senior leaders. As study author Tara Van Bommel explains: "Our findings demonstrate that not only is empathy an effective business strategy, it is a strategic imperative to respond to crisis, transformation, and a critical ingredient for building inclusive workplaces where everyone can belong, contribute and thrive." Belinda Parmar, "Why empathy is a must-have business strategy". 18 Oct. 2021, World Economic Forum, Accessed 18 October 2021. How does the writer support his key objective? Question Answer A. Showing cause and effect. B. Providing adequate supporting details. C. Including the name of the study author.

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