Questions:
Managerial Communication
In July 2008, a Florida laundry services company agreed to pay $80,000 and furnish other remedial relief to settle an EEOC discrimination lawsuit. The EEOC had charged that a Black Haitian laundry worker at Sodexho Laundry Services, Inc. lost her job because of her race, national origin and pregnancy. The employee had developed complications early in her pregnancy, obtained a light duty assignment, but was not permitted to continue her light duty assignment after her doctor imposed lifting restrictions even though Hispanic managers routinely assigned pregnant Hispanic women to light duty work at the same time she was being denied the same opportunity. EEOC v. Sodexho Laundry Services, Inc. (S.D. Fla. settled July 2008).
Address the role of the manager as a communicator in a rapidly diversifying work environment. Analyze the specific diversity issues involved in the EEOC case. Outline managerial communication strategies to address prejudgment, discrimination, and stereotyping
Convey the managerial responsibilities to the new recruits regarding organizational values. Focusing on communication issues, supply suggestions for how, as managers, they may establish an interculturally sensitive organizational climate