Question: Zena Kazan works in the HR department at Trident International & Company She is responsible for helping line executives strategically address people issues related to talent acquisition, talent development, and performance management. She has a dual reporting relationship with Martina Walker, the head of HRM, and Lana Osgood, the head of the line business. Zena is likely to be Multiple Choice a functional specialist. part of the service center. a field generalist. part of the transactional center. part of a center of expertise.