Effective Governance, Leadership, and Management
Question 1: Achieving the right balance among what Drucker described as managing a business, managing work and workers, and managing the facility in community and society will vary from one facility to another. As the NHA of a nursing home, how would you decide which area should be given more emphasis than the others? (150 words minimum)
Question 2: You are the administrator of a skilled nursing facility. You open an envelope left in your mailbox and learn that your director of nursing (DON) is resigning, giving you one month's notice. You have tried to persuade the DON to stay, but her decision is final. Employ the decision-making modelto address this situation. How would you respond? (150 words minimum)
Solid governance is the foundation to ensure that a nursing facility is managed with integrity. Even the Affordable Care Act puts new demands in this area on facilities that are certified to serve Medicare and Medicaid beneficiaries. Managing a nursing facility has been complex and will become more so in a rapidly changing health care environment. Hence, well-prepared leaders are needed as never before. This chapter furnishes essential knowledge and practical tools that will prove to be of benefit regardless of whether this is a person's first exposure to management or whether the individual has had several prior courses in this area.