According to the text, the use of information and communications technology in corporations has reduced the rigid hierarchical structure of corporations, but at the same time it has created:
a. a two-strata employment system of technology experts and less autonomous clerical workers
b. telecommuters who are totally disconnected from the corporate culture
c. a three-strata employment system of powerful managers, autonomous technology experts, and less autonomous clerical workers
d. unhappiness among employees who are telecommuters
e. a crisis in leadership at many corporations