According to the case study "Fed-Ex Corp: Structural Transformation through e-Business", answer the following questions.
1. How did FedEx use technology to improve its competitive market position up to its first Internet application in 1996?
2. Since 1996, how effective has the company been in building its e-business capability, and what are the main components of that strategy?
3. How has IT changed the definition of logistics over the last 25 years, judging by the services FedEx now offers its customers?