1. According to Graicunas, direct interactions refers to:
a. relationships between groups of subordinates.
b. a manager’s one-to-one relationship with each subordinate.
c. a manager’s one-to-one relationship with other managers.
d. relationships among the subordinates themselves.
2. _____ refers to the set of elements that can be used to configure a company.
a. Organizational structure
b. Organizational entropy
c. Administrative intensity
d. Organizational divestment
3. Butterfly Wings, a women’s lifestyle store, decides to departmentalize. Liam, the manager of the store, selects the following divisions: dresses, accessories, T-shirts, and footwear. Which of the following methods of departmentalization does Liam use?
a. Product departmentalization
b. Location departmentalization
c. Functional departmentalization
d. Customer departmentalization