1. According to Carr, can a company derive strategic value from investing in IT? What is his reasoning for the conclusion?
2. How do you reconcile the differences between Carr's analysis of IT's strategic value and successful stories such as Amazon.com, UPS, eBay, Face book, Google, iTunes, Yahoo, etc.?
3. This question relates to the case "Facebook: It's about the Money." Describe the weaknesses of Facebook's privacy policies and features.
4. What management, organization, and technology factors have contributed to those weaknesses?