Abraham Verghese and Eric Dishman each have very different perspectives on how medical care should be delivered, the role of the patient, the role of the physician... Which of these two paradigms do you believe is more realistic? What do you see going on in your workplace? your provider's office? Can they be reconciled? What are the key features of each? If you have been through an implementation of a health information system at your place of work, which of the two values were dominant. The book lays out a very thorough and ideal methodology to implement a system. How do those competing values play out in such implementations in the real world?