1. Compare and contrast how credibility impacts your ability to influence and persuade two-three of your co-workers utilizing business communications principles, 150 to 200 words in length. include two credible sources that are properly cited.
2. Demonstrate clear, insightful critical thinking by composing three distinct e-mail messages:
One message should communicate a set of expectations to a co-worker.
One message should communicate a response to an inquiry from a supervisor.
One message should communicate an apology to a customer. (all three email messages together) should be no more than 300 words in length