ABC University in general, and myself specifically, need your assistance. We continually strive to be better. So here's your chance to unload; Identify and give examples of the steps that can be taken at the functional level to improve ABC's efficiency, product quality, ability to innovate, and responsiveness to our customers. That is, you! Remember however, to be practical and pragmatic. This is a business. Draw from this week's materials. Funding is not unlimited. This is a real world environment, so provide real world solutions. Cite specific examples throughout!