1. A software industry implements a new structural change in the corporate hierarchy. Employees are provided with a clear statement of desired outcomes and endpoints for organizational change. This is an example of _____.
A. agenerating urgency
B. creating a response profile
C. creating a vision
D. building a guiding coalition
2. Noel, the CEO of a firm operating in the electronics industry, wants to change the environmental trends, store keeping facilities, and distribution strategy by creating a new plan for the production plant immediately. This need for change can be achieved by _____.
A. creating a response profile
B. refreezing
C. building a guiding coalition
D. gerneratin urgency