A six sigma level of


1. A six sigma level of quality:

a. Equates to a Capability Index of 1.33

b. Represents 3.4 defects per million opportunities

c. Implies 95% of the output will meet customers’ requirements.

d. all of the above

2. A owes B $250,000 on a mortgage on A’s residence. A also has $100,000 in stocks and securities. A has no other debt. A’s house has gone down in value to $200,000. How much will B be able to collect from A?

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Operation Management: A six sigma level of
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