Final Exam
• Question 1
Of the following choices, which would be the easiest brand name to legally protect?
• Question 2
A product mix is best described as
• Question 3
To make intangible products more tangible or real to the consumer, marketers often
• Question 4
The Anderson Advertising Agency was developing a name for their client's new paper towel product. They finally settled on the name, "Soaker." Regarding the factors that marketers consider when selecting a brand name, which one does this best fulfill?
• Question 5
Sales usually start to decline during the ____ stage of the product life cycle.
• Question 6
Which of the following statements about nonprice competition is false?
• Question 7 0
Price is considered to be the variable in the marketing mix that is
• Question 8
One advantage of nonprice competition is that
• Question 9
Sony management decided to use skimming as a pricing strategy for its newest line of high-definition television (HDTV) sets. It should be aware that this strategy doesnot
• Question 10
When a company that produces computer printers prices them somewhat low, but the ink required to operate the printer is priced higher per relative usage, it is using
• Question 11
Paid personal communication that seeks to inform customers and persuade them to purchase products in an exchange situation is
• Question 12
Latisha works for a promotional consultant who develops sweepstakes, games, coupons, and rebate plans for various marketers. Latisha is developing which of the following?
• Question 13
Chris sees a television commercial for Arby's promoting its roast beef sandwiches at 5 for $5.95. Later that day he goes to the nearest Arby's for a roast beef feast, but is told that the special offer is not available at that location. Arby's seems to lack
• Question 14
The Sharper Image likes to use nonpersonal communication in news story form such as press releases for its new and improved products. This is an example of
• Question 15
A major benefit of using event sponsorship is that it
• Question 16
Children often achieve ____ by observing parents and older siblings in purchase situations and then through their own purchase experiences.
• Question 17
A major determining factor in deciding which type of problem-solving process should be used depends on the individual's intensity of interest in a product and the importance of the product for that person. This is known as an individual's
• Question 18
The three major categories of influences on the consumer buying decision process are:
• Question 19
In a period of economic recovery, the best marketing strategy for FedEx would be characterized by which of the following features?
• Question 20
Many aspects of consumer buying decisions are affected by the individual's level of involvement. Level of involvement is
• Question 21
If Hefty Bags expresses concern that its products are having too great an impact on the pollution of ground water under landfills, this concern is directly related to the firm's
• Question 22
In testing her firm's new TV ads for Pokémon action figures, Beth discovers the ads make children think many of the action figures can actually fly. Beth now faces an ethical decision regarding which element of the marketing mix?
• Question 23
Sometimes business must find a balance between society's demand for social responsibility and investors' desires for profits. This is an example of a(n) ___________ responsibility.
• Question 24
Cameron Inc. is a very profitable automobile repair shop. The company is well known for its great service and involvement in the community, but it fails to properly dispose of its used oil as outlined in environmental regulations. Cameron is failing in its ______ responsibilities.
• Question 25
The Browardton Quilters' Guild has contacted all the major networks to try to warn people about the poor performance of miniature, hand-held sewing machines. These quilters are engaging in
• Question 26
The undifferentiated targeting strategy for finding a target market will likely not be successful if
• Question 27
A business advantage of the concentrated targeting strategy for any company is that it
• Question 28
A targeting strategy in which an organization directs its marketing efforts at several segments is called a(n) ____ targeting strategy.
• Question 29
Segmentation variables are usually grouped into four categories:
• Question 30
The ProMark Company manufactures a pencil that is about five inches long and has no eraser. It sells the product primarily to golf courses and universities. What type of targeting strategy is the ProMark Company using?
• Question 31
The forces of the marketing environment primarily affect marketers in three ways: They influence customers by affecting their lifestyles and preferences for products; they determine whether or how a marketing manager can perform certain marketing activities; and they
• Question 32
The equation a buyer applies to assess a product's value is
• Question 33
The focal point of all marketing activities is
• Question 34
Marketing is the process of
• Question 35
Making modifications to packaging or brand names involves the ____ component of the marketing mix.
• Question 36
Consumers buying products online have dramatically affected the ____ variable of the marketing mix.
• Question 37
Which of the following is most likely to be an idea marketer?
• Question 38
Boca Burger's website features information about products, recipes, and nutritional values, but customers cannot actually purchase products from the website. This website is most likely used primarily as a ____ marketing tool.
• Question 39
The definition of marketing implies that ____ should receive benefits from exchange relationships.
• Question 40
When Ikea showcases rooms of furniture on its website, it lists each item in the room. However, if customers like all of the items, they can purchase them as a bundle. Which of the following aspects of the marketing mix is Ikea likely altering?
• Question 41
In managing customer relationships, the three primary ways profits can be obtained are by
• Question 42
Marketing managers strive to develop a marketing mix that
• Question 43
The application of mechanical and human efforts to either people or objects to provide intangible benefits to customers is known as a(n)
• Question 44
The three basic forms that a product can take are
• Question 45
Which of the following scenarios involves the distribution element of the marketing mix?
• Question 46
The advertising campaign for Crest toothpaste lets consumers know about its newest flavor, and also mentions its history as an established brand. The ad also mentions Crest's advantages and benefits. Crest's advertising would be classified as
• Question 47
Soft drink companies advertise that their products beat the competition in national "taste tests," and they refer to the rival brands by name. This type of advertising is best described as
• Question 48
The two major types of product advertising are
• Question 49
The cost per thousand (CPM) indicator shows
• Question 50
Toyota's sponsorship of a major Professional Golf Association tournament would be an example of a(n) ____ tool.