A multinational hotel chain has been implementing analytics


Question: A multinational hotel chain has been implementing analytics digital marketing to its customers. However, the responses to the digital campaigns have not been favorable, and the revenue generation has not been as expected. Currently, they are trying to solve this problem by focusing on similar campaigns that use the same promotional content, and changing these campaigns to suit the specific tastes of the consumers in each nation. Discuss how business analytics can be utilized by the hotel management in this scenario. What is the data required to facilitate good decisions?

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