A local call center is seeking to expand its work force


Question: A local call center is seeking to expand its work force. Because of the nature of its work, the call center decides to hire only persons who speak perfect English and not to hire any person who has a noticeable accent or, in the words of the call center manager, "who sounds too much like a minority." Does the call center hiring policy violate Title VII? Explain your answer.

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Business Law and Ethics: A local call center is seeking to expand its work force
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